The financial services have understood the importance of technology now, more than ever. In addition to embracing new technology to build winning strategies, banks and credit unions are fighting the tide to stay compliant with regulatory requirements. To establish this, banks and credit unions are looking at a number of technologies such as AI, voice banking and digital-only banking that can drive safer and more effective solutions.
The use of AI can bring out better personalization for bank customers. To make the best of the customer’s preference for recommendations, banks use artificial intelligence to transform customer experiences and establish new business models in banking. The collaboration between man and machine has the potential to provide a unique and personalized experience for every customer. However, for banks to give their customers this feeling, they need to be upgraded to a higher level of technology.
One of the first steps to this transformation will be banks honing an “intelligent assistant”, using voice-first paradigm. The assistants, with the power of taking voice commands, will be able to perform nearly all the bank interaction using voice-first devices. To support the features brought in by AI, banks are moving to create a digital-only proposition to fulfill consumer’s need for better customer services and value proposition. In parallel, the recent technological upgrades have left the industry more vulnerable than before. But, in a market so big, how does a CIO choose the right partner to bring in all these innovations onboard?
To help alleviate this situation, APAC CIOoutlook in collaboration with a panel comprising CEOs, CIOs and analysts function as a beacon of light with a list of leading banking solution providers in the market. This final list of the industry’s solution providers is based on their passion for the field of banking and commitment to security and innovation.
We present to you APAC CIOoutlook’s “Top 20 Banking Tech Solution Providers – 2019.”