Catering to the Diverse Spectrum

The company aided numerous enterprises from different industries in making the transition without compromising their data or any such essential information. Beryl8 caters to both SMEs and large-scale enterprises.

Sales Cloud helps manage leads and accounts in one system, track inbound leads and route opportunities to sales, view sales forecasts in real-time and administer the sales process with the available ready-made mobile app. Service Cloud manages and routes cases from phones, email, web, social, and live chats. It also helps brands to be able to provide personalized service with customer history and monitors real-time resolution metrics and target goals. Marketing Cloud delivers customized marketing campaigns across the digital channels to engage with customers on their every touch point, uses customer inputs to understand and serve them better. It also measures marketing impact in real-time to predict the outcome. Community Cloud is a platform for creating an interactive network with customers, partners and employees alike.

Services and Solutions

Beryl8 provides solutions which make customers' success the main priority and accordingly orchestrates their services. Beryl8 stands out in the crowd because of its outstanding record of accomplishment in customer success. Due to the close-knit collaboration with the clients, Beryl8 pride themselves on a 9.8/10 customer satisfaction rating.

"Beryl8 is also the Salesforce Platinum Partner and leading Salesforce Reseller globally, with more than hundred Salesforce consultants covering the entire Customer Success Platform Suite" states Mr. Apisek Tewinpagti, Co-founder and CEO of Beryl8. Beryl8 also boasts of maintaining the highest quality service and achieves on-time delivery for their clients. These aspects of their services shine through in the market against the legacy systems that are still being preferred by most financial institutions.

Simplifying the Future

Beryl8 is currently operating across various domains, which include airlines, consumer goods, hospitality, insurance, manufacturing, pharmaceutical, professional services, real estate and retail. With a 360-degree powered view of the customer dashboard, Beryl8 delivers the capabilities to manage targeted marketing campaigns that effectively encourage cross-sell and up-sell of products that suit each customer, as well as the abilities to serve customers better based on their profile.

Beryl8 has achieved a lot in a short span of eight years. This variety of platform will aid the banking and financial institutions to embrace the latest development in technology. It will also fortify the client customer relationship as well as facilitate the sector in adapting to shifting customer expectations.